Since opening in Queen's Park in 2004, IRIS has grown and changed as a business with 3 London stores and a thriving website.
Our customers are predominantly stylish women who find it far more convenient to shop locally, and appreciate great quality, easy-to-wear fashion.
Our teams are knowledgeable, love retail, and are passionate about fashion. If you would like to join our team in store, have retail experience and are available for weekend working, please get in touch.
Customer Service Advisor
We are looking for a personable and self-motivated individual to manage customer care through email and the customer service phone line. The main duties include: keeping customers informed of the status of their order, processing orders, returns and exchanges, providing styling advice to customers and supporting the wider e-commerce team in various duties. The successful candidate will have excellent verbal and written communication skills, a friendly and ‘can do’ attitude, good organisational skills with attention to detail, and ideally, prior experience with an online retailer or in a customer service role.
Ecommerce & Marketing Assistant
This role is responsible for managing the website pages and content to promote optimum selling opportunities and to support the marketing function and CRM through planning the marketing diary to deliver marketing initiative’s including email programs, paid and social media campaigns, and press and PR requests. This is a technical role which requires Shopify experience and a high level of attention to detail and an ability to work to deadlines.
If you are interested in any of the roles advertised please send your CV and a covering letter to firstname.lastname@example.org